Moscow
2018
Senior UX / UI Designer
SBI Bank
Design of digital banking services for small and medium-sized businesses, including mobile banking and a web-based entrepreneur portal.
Research & Product Discovery
Conducted product discovery to understand SME financial workflows and operational constraints of existing banking systems.
Mapped behavioral scenarios, analyzed limitations of legacy interfaces and formulated product hypotheses for the target digital banking experience. Developed UX concepts for web and mobile platforms and validated solutions through usability testing.
SBI Bank Mobile App
Designed a mobile banking application for small and medium-sized businesses focused on everyday financial operations.
Enabled fast invoicing, tax and contribution payments, transaction history monitoring and real-time account balance visibility, optimizing key daily financial tasks for entrepreneurs.
Entrepreneur Web Banking Portal
Designed a web-based banking platform for small and medium-sized businesses with role-basedaccess for company employees.
Implemented multi-currency account management, statement generation, tax payment calendar and 1C data import/export. Created financial dashboards for cash flow monitoring, along with personal offers, notificationsand integrated B2B customer support via chat.
Result
• Designed a digital banking ecosystem for small and medium-sized businesses including a mobile banking app and entrepreneur web portal
• Simplified core financial operations such as payments, invoicing, tax payments and account monitoring
• Introduced dashboards and financial analytics improving visibility of cash flow and transaction activity
• Implemented role-based access enabling business owners and employees to manage accounts collaboratively
• Established consistent UX patterns across web and mobile banking interfaces
• Contributed to the bank’s transition toward digital-first SME services
Metrics
• 2 core banking products designed (mobile banking app + web entrepreneur portal)
• 20+ financial workflows designed and optimized (payments, statements, analytics, tax calendar, account management)
• 5+ user roles supported through role-based access system
• ~25% reduction in task completion time for key financial operations in usability testing
• ~15–20% improvement in task success rate for payment scenarios
• 40+ interface components and patterns defined for the banking UI system
• 10+ usability tests conducted during product development
